Shipping policy

Shipping Policy

Effective Date: July 12, 2026

At FemmeHer, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping guidelines below before placing your order.

1. Order Processing

Processing Time

Please allow 2–4 business days for our warehouse to process, pack, and prepare your order for shipment.

Order Status

When your order status changes to "Processing," it means your items have been allocated, packed, and prepared for shipment.

At this stage, your order has entered our fulfillment process and cannot be cancelled or modified, even if your tracking number is still being generated.


2. Shipping Times

Estimated delivery times begin after your order has been processed.

Standard Shipping

  • Estimated Delivery: 8–12 Business Days

Priority Shipping

  • Estimated Delivery: 7–10 Business Days

Please note that these delivery times are estimates and are not guaranteed.

FemmeHer is not responsible for shipping delays caused by:

  • Weather conditions

  • Customs inspections

  • Carrier delays

  • Peak holiday seasons

  • Other events beyond our control


3. Lost or Stolen Packages

Once the shipping carrier marks a package as "Delivered," FemmeHer is no longer responsible for lost or stolen packages.

We strongly recommend shipping your order to a secure location where someone is available to receive it.

If your package is confirmed lost in transit (for example, if there has been no tracking update for 10 or more consecutive days), please contact our Customer Support team.

After verifying the shipment status with the carrier, we will arrange a replacement order at no additional cost whenever applicable.


Contact Us

If you have any questions about your shipment or need assistance with your order, please contact our Customer Support team.

Email: support@femmeher.com

We are committed to providing prompt assistance and ensuring your order reaches you as smoothly as possible.